How can we help?
Email support@myechoverdict.com and we'll get back to you. Most answers are below.
Getting started
What does MyEchoVerdict do?
You log a decision, belief, or plan you're weighing along with your reasoning. The app returns a targeted counter-argument or blind spot — the strongest thing you may have missed. Later, you come back and record what actually happened, which builds a track record for you and the AI over time.
Do I need an account?
Yes — an account keeps your decision history, streaks, and calibration score in sync and secure. You can sign up with email, Apple, or Google.
Can I use voice instead of typing?
Yes. Tap the microphone when logging a decision. Transcription uses your device's built-in speech-to-text.
Subscriptions & billing
What's free vs. Pro?
Free includes the full log → challenge → verify loop with 5 challenges per month, streaks, and reminders. Pro ($4.99/month or $34.99/year, with a 7-day free trial) unlocks unlimited challenges, the weekly pattern report, your calibration score, and the full persona library.
How do I cancel my subscription?
iPhone/iPad: Settings → tap your name → Subscriptions → MyEchoVerdict → Cancel Subscription.
Android: Open Google Play → tap your profile → Payments & subscriptions → Subscriptions → MyEchoVerdict → Cancel. Cancelling before your trial ends prevents any charge.
How do refunds work?
Purchases are handled by Apple and Google, so refund requests go through them — via reportaproblem.apple.com (Apple) or the Play Store order history (Google). Email us and we'll help point you in the right direction.
I paid but Pro isn't showing up.
Open the app and use Restore Purchases in Settings, and make sure you're signed in to the same App Store / Google account used to buy. If it still doesn't appear, email us with your purchase date.
Privacy & security
How do I turn on two-factor authentication or an app lock?
In the app, open Settings → Security. There you can enable two-factor authentication, set an app-lock PIN, and turn on Face ID / Touch ID / fingerprint unlock.
How is my data used?
Your reasoning is sent to our AI provider only to generate your challenge. We don't run ads and we don't sell your data. Full details are in our Privacy Policy.
How do I delete my account and data?
Open Settings → Account → Delete Account. This permanently removes your decisions, outcomes, and profile from our systems. You can also email us to request deletion.
Notifications
Can I choose when I'm reminded?
Yes. In Settings → Reminders, turn the daily reminder on or off and pick your own time. You'll also get an optional nudge when a past decision is ready to verify.